With Chituma Australia, buying an electric bicycle, tricycle, scooter or mobility scooter is just the beginning. In order to ensure you get the most out of your bike, we offer a comprehensive range of electric bicycle servicing options for keeping it in tip-top condition.

Feel free to contact us to book a service or repair.

Servicing

We typically service electric bicycles and scooters, and the following rates apply for those. When you purchase an electric bicycle from us, you are eligible for a FREE standard service if you book it within a month after purchase.

Standard Service

$69.00 Plus Parts

  • Adjust front and rear brakes.
  • Adjust front and rear derailleurs.
  • Check all bearings (hubs, bottom bracket, headset, etc.).
  • Check all bolts and fittings.
  • Lubricate chain.
  • Lubricate cables.

Standard Plus Service

$115.00 Plus Parts

  • Everything in Standard Service.
  • Check, adjust and re-grease bottom bracket, head-stem, headset and hubs.
  • True front and rear wheels.
  • Remove and clean chain, then re-lube.
  • Remove clean re grease and torque all bolts.
  • Clean bike.

Strip-down Service

$295.00 Plus Parts

  • Everything in Standard Plus Service.
  • Strip down the complete bike back to frame.
  • Wash and clean all components.
  • Blow dry with compressed air.
  • Reassemble and apply all appropriate greases and lubricants.
  • Re-tension and true wheels.
  • Includes free gear/brake tune ups, up to 3 month after service.
  • Recommended for serious riders, particularly commuters who ride in rough or difficult conditions.

Other Services

In addition to electric bicycle servicing, we also offer other miscellaneous services, including:

  • Tube and/or Tyre change
  • Wheel truing
  • and more.

Repairs

If anything goes wrong, we offer repair services to get you up and running again. We will typically perform a diagnostic to find out what’s wrong and produce a quote, and then you can choose to go ahead with the repairs.

Diagnostics are $50/hr, after which we will produce a quote.